FAQ

1.Are you a manufacturer or trade company? 
We are a manufacturer in Shenzhen. We provide OEM&ODM service.
 

2. Can I get Free Samples?
Yes,we would like to provide a free sample which in stock for you to test it. But you need to pay for the delivery fee of DHL.
 
3. I prefer to mix different designs in one order, may I ?And how?? 
Yes, you could do it as you like.Just talk to us for the details.

4. How's your guaranty?
Our company has a strict QC system which ensures that our products achieve consistent quality standards. Any quality problem or damage during delivery would be Refundable and Exchangeable.
 

5. Can you delivery the goods door to door or by ship directly to an FBA fulfillment center? 
Yes,we could. And that is our top advantages, please contact us if you need it.
 

6. When is the delivery time? 
We will ship out within 3 business days after your full payment.
 

7.  How is the return policy? 
We will try our best to control the quality and logistics. However, complication tends to happen on international orders. 

If you do not receive your order on time or you are not satisfied with the product quality or there is any quantity problems, please contact us as soon as you receive them. 

The request of returns must be made within 5 days upon order received.
We understand the frustrations you might have, please contact us before open dispute or leaving any negative feedback. We appreciate your time and patience on helping us solve any problems.